Terms & Conditions

1. Acceptance of Terms

By accessing and using the Ruchiqa Foods website (ruchiqafoods.com) and placing orders, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

2. Products & Descriptions

We make every effort to display our products accurately. However:

• Product images are for illustrative purposes and may vary slightly from the actual product
• Weights mentioned are approximate and may vary by ±5%
• Nutritional information is approximate and may vary by batch
• We reserve the right to modify product formulations while maintaining quality standards

3. Pricing & Payment

• All prices are in Indian Rupees (INR) and inclusive of applicable taxes
• Prices may change without prior notice
• Payment must be made in full at the time of ordering
• We accept UPI, credit/debit cards, net banking, and wallets via Razorpay
• In case of payment failure, the order will not be processed

4. Order Acceptance

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order. An order is confirmed only after successful payment and our confirmation message. We may cancel orders due to stock unavailability, pricing errors, or suspected fraud.

5. Shipping & Delivery

Please refer to our Shipping & Delivery Policy for complete details on delivery timelines, charges, and coverage. We are not responsible for delays caused by courier partners, natural disasters, or other circumstances beyond our control.

6. Returns & Refunds

Please refer to our Refund & Returns Policy for complete details. Food products cannot be returned for change of mind. Returns are accepted only for damaged, defective, or incorrect products within 7 days of delivery.

7. Food Safety & Allergens

Our products are made in a kitchen that handles:

• Meat (chicken, mutton, fish, prawns)
• Sesame (sesame oil)
• Mustard seeds
• Fenugreek

If you have food allergies, please check product descriptions carefully or contact us before ordering. We are not liable for allergic reactions if allergen information was available on the product page.

8. Intellectual Property

All content on this website — including text, images, logos, recipes, and design — is the property of Ruchiqa Foods and is protected by copyright. You may not reproduce, distribute, or use our content without written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Ruchiqa Foods shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the specific order in question.

10. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in East Godavari, Andhra Pradesh, India.

11. Contact

For any questions about these Terms: